Claims

After an accident, it’s important that you notify us as soon as possible (and no more than 31 days after the accident) so we can get your claim started. If you don’t have all the information when you notify us, that’s ok, we can get the rest of the details later. Please contact us to get started. Soon, you will be able to start a claim through BuddyBot, or by logging into your profile on our website.

What to do after an accident:

We will do everything we can to pay your claim as quickly as possible. To receive payment for your claim, please follow the steps below:

  • Consult a doctor as soon as possible after your accident.
  • Report your claim to us as soon as possible. If you are not able to do so within 31 days, you will need to confirm the reason for the delay.
  • Make sure all applicable forms and requested documentation are completed and submitted as quickly as possible. These documents may include a claim form that we will provide to be filled out by you and/or your doctor and bills from your care provider(s). We will do our best to collect all of the information at once, but our claims team may request additional details or documents while revieiwing your accident.
  • Be honest! If we are deliberately misled or details are exaggerated, our claims administrator reserves the right to not pay the claim, recover money already paid for the claim, to terminate your policy, and to inform law enforcement of the fraudulent act.

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